Team Directory

Leadership Team

Cheryl Kilday, President & CEO
509.742.9370 
Email

Jeanna Hofmeister, Chief Marketing Officer
509.742.9372 
Email

Keith Backsen, Vice President & Director of Sales
509.742.9375
Email

TJ Hake, Senior Director of Business Development
509.742.9378 
Email

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Convention Sales

Keith Backsen, Vice President & Director of Sales
509.742.9375
Email

CONVENTION SALES MANAGERS 

Shannon Shannon, Senior Sales Manager 
509.742.9374  
Email

Ben Brast, Sales Manager

509.363.6828
Email

Charlotte Finnegan, Sales Manager 
509.363.6831
Email

Cindy Turnbow, Sales Manager 
509.363-6829
Email

Spokane/DC Office

425 Massachusetts Ave NW, #722
Washington DC 20001
202.289.2593

Karen Staples, Director of Sales Washington DC Office
202.289.2593
Email

CONVENTION SALES SUPPORT 

Marla Allen, Research & Database Administrator
509.742.9385 
Email

Susie Long, Sales Assistant 
509.742.9384 
Email

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Convention Services

Amy Cabe, Director of Convention Services 
509.742.9376 
Email 

Ann Gillespie, Assistant Manager of Convention Housing & Services
509.742.9386 
Email

Tessa Kalfell, Convention Services Coordinator
509.363.6834
Email

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Marketing

The Marketing team focuses on delivering new and repeat leisure visitors to our Region, enhancing our economy through visitor spending to the extent that it creates new resources to be enjoyed by both residents and non-residents alike.

Jeanna Hofmeister, Chief Marketing Officer
509.742.9372 
Email

Tim Robinson, Director of Communications & Public Relations
509.742.9373
Email

Margaret Holmberg, Group Sales Manager 
509.742.9383 
Email  

Jeremy Armes, Design Director
509.742.9397 
Email

Mark Baker, Content Manager
509.363.6830
Email

Peyton Scheller, Destination Marketing Coordinator
509.742.9377
Email

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Visitor Services

The Visitor Services team operates two Spokane Regional Visitor Information Centers, one at Spokane International Airport and one in downtown at Main and Browne. Staff and volunteers are often the first interaction a visitor has with our community and they do a fantastic job of educating and immersing visitors into the dynamic culture and society of the Spokane Region.

Gina Mauro Campbell, Director of Visitor Services
509.744.3340
Email

Karen Montague, Senior Travel Counselor 
509.744.3341
Email

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Business Development

The Business Development team generates new income and maintains continued private financial support for Visit Spokane in the form of private membership investments, corporate sponsorships, advertising and event revenue. 

TJ Hake, Senior Director of Business Development
509.742.9378 
Email

Julianne Kerley, Business Development Sales Manager
509.363.6832 
Email

Brooklyn Gibson, Business Development Services Manager
509.742.9382
Email

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Administrative Team

The Administrative team provides clear leadership for all aspects of Visit Spokane and guides the staff in fulfilling the organization's mission. Our Administrative Team additionally manages all aspects of the budget and financial resources.

Cheryl Kilday, President & CEO
509.742.9370 
Email

Maureen Dodroe, Finance Director
509.742.9380
Email

Valeta Sweet, Director of Operations & Information Technology 
509.742.9387 
Email

Amanda Edens, Executive Assistant
509.744.3342
Email

Mary Rosner, Administrative Assistant/Receptionist
509.742.9381
Email