It's easy to get wrapped up in the hustle and bustle of the holiday season, but there comes a time where I like to slow down to think about our community and the things that make me thankful to live and work here.
First - the scenic beauty, friendly people, vibrant downtown and dynamic business community. I am thankful that our community has a vision of being bigger than our population alone can support and that we welcome visitors of all types. I am thankful that the convention center expansion was supported by our citizens and that our customers and community love the new space. Thankful is how I feel about the passage of the Riverfront Park bonds and that we will soon enjoy an exciting renovation of a key tourism attraction. I appreciate the support for tourism that our communities provide and that our growing culinary scene is enjoyed by locals and visitors alike. The spirit of cooperation is evident in meetings such as the one recently held by the Liberty Lake Lodging Tax Advisory Committee.
I am thankful for our partners that join us in our marketing programs, expanding our reach. I am especially thankful for the passionate and professional team at Visit Spokane who contribute their all each day to feature what a great destination we have so that visitors will travel to Spokane.
I could keep going for pages, but you get the picture. Enjoy this holiday season and let's all appreciate this region we call home. A great place to live is a great place to visit!
Thank you for being part of the reason visitors love it here!
President & CEO
Become a member of the Inland Northwest Ace Team! Ace Training includes two hours of class, learning about Spokane history and facts, customer service, etc., and is followed by a two hour bus tour of the Spokane region. To sign up for a future class, click here or email Melissa at firstname.lastname@example.org.
Tuesday, January 12, 1-5pm - Oxford Suites Spokane Valley
Tuesday, April 19, 1-5pm - Wingate by Wyndham
Friday, May 20, 9-1pm – Still need a location
If you are interested in hosting a training at your facility, please email Melissa at email@example.com.
New Vice President of Sales and Marketing
We’re pleased to announce the appointment of Robert Enriquez to the role of Vice President of Sales and Marketing. Robert has worked in the tourism industry for more than 20 years, with experience at large convention hotels and destination marketing organizations. Most recently, Robert worked at the Albuquerque Convention & Visitors Bureau. In his new position, Robert will lead the sales and marketing departments, and provide strategic input, at Visit Spokane.
Visit Spokane Staff Updates
We’re also happy to announce the promotions of two team members: TJ Hake and Tim Robinson. TJ Hake, who served as the Senior Director of Business Development for three years, has been promoted to Vice President of Strategic Development & Operations. In his new position, TJ will oversee the business development and operations departments. Tim Robinson has been promoted to Senior Director of Marketing & Communications, after serving as the Director of Communications & PR for nearly three years. Tim’s new role will include overseeing the marketing department and communications strategies.
It was great seeing you!
Thank you to everyone who visited our Holiday Open House! We had a blast chatting and spending time with you, as well as meeting some new faces. We hope everyone has a relaxing holiday season!
Where in the World
Director of National Accounts Midwest Region Kim Ritten attended the PCMA Heartland Chapter Annual Golf Tournament in Olathe, Kansas on October 1. The tournament was an opportunity to network with meeting professionals and to promote the Spokane region as a meetings destination.
On October 8, Kim hosted a client event with a number of Midwest destination representatives at a Madonna concert. Besides enjoying a great show, Kim was able to promote the Spokane region and network with other meeting professionals.
Director of National Accounts Scott Zellers traveled to Olympia, October 14-15, for a sales blitz with members from The Davenport Grand, Hotel RL Spokane at the Park, DoubleTree by Hilton Spokane City Center and Spokane Convention Center. The two-day affair included a client luncheon with 23 attendees, as well as 25 client appointments.
Kim and Director of National Accounts Eastern Region Ann Garvey attended IMEX America in Las Vegas, October 11-16. Joined by the Spokane Convention Center’s Jessica Deri and The Davenport Grand’s Barbara Seiler, the team interacted with meeting professionals and suppliers at the international tradeshow.
Normally located in Chicago and Washington D.C., Kim and Ann traveled to Spokane October 25-30 for the destination review, where 14 meeting planners were in attendance. While in Spokane, the destination review participants toured the region and meeting facilities.
Director of National Accounts Sonja Hughes attended Rejuvenate Marketplace in Dallas with representatives from the Spokane Convention Center and Davenport Hotels, November 2-5. Over the four day conference, the team had 24 one-on-one appointments with meeting planners.
Kim and industry partners from the Spokane Convention Center, Davenport Hotels and DoubleTree by Hilton Spokane City Center completed a Midwest sales mission November 2-5. The mission included meeting clients from multiple states. The group also attended the PCMA Annual Meeting & Annual Charity Bowl-A-Thon.
Ann attended the IAEE DC Chapter lunch on November 13. The meeting included networking and education events.
Kim attended the Destination Reps client brunch on November 14 for networking and a community outreach event.
Kim also attended the MPI Great Lakes Chapter Education Summit November 15-17, which included networking with meeting professionals from throughout the Midwest.
On November 18, President & CEO Cheryl Kilday attended the ASAE Partner Summit & Leadership Retreat with Meet in Washington partners. The summit included education sessions and program planning for ASAE.
On November 24, Kim had the opportunity to network with a variety of meeting planners and suppliers at the MPI CAC Signature Luncheon.
Did you know that each year we print thousands of maps and visitor guides? These publications are loved by visitors, as they have a lot of information about things to see and do around the Spokane region.
As a partner of Visit Spokane, you are able to use these maps and visitor guides to hand out to customers who are visiting your business.
Make the best use of these publications by stocking them at your front desk, retail counter or hostess stand. Even better, make sure the team members who staff those frontline positions are aware of the publications and are ready to use and provide them to visitors who have questions about the area. This is a great way to make sure the visitor has a great experience at your business, as well as within the destination as a whole!
If you are in need of maps or visitor guides, or are currently using outdated versions (yikes!), please email Karen Montague at firstname.lastname@example.org.
Globe Bar & Kitchen
Golden Gem Mercantile
Roost Vintage Home
Tom Sawyer Country Coffee
October Partner Anniversaries
Cyrus O'Leary's Pies
Greater Spokane Incorporated
Greater Spokane Valley Chamber of Commerce
Quality Inn Oakwood
Quality Inn Valley Suites
Rock City Grill
Coeur d'Alene Casino Resort Hotel
Schweitzer Mountain Resort
1899 House Bed & Breakfast
Bear Creek Lodge
Catered For You
Corner Booth Media
Honor Point Military & Aerospace Museum
Jewelry Design Center
Palm Court Grill
Peacock Room Lounge
Quality Inn Downtown 4th Avenue
Rivers Edge Buffet at Northern Quest Resort & Casino
ABC Office Equipment
Framework Meetings and Destinations
Inland Northwest Business Travel Association (INBTA)
nYne Bar & Bistro
Quality Inn & Suites at Liberty Lake
Robert Karl Cellars
The Davenport Lusso
Five Star Spokane Real Estate Group
MacKenzie River Pizza, Grill & Pub - South
Manito Tap House
My Place Hotel Spokane Valley
Patit Creek Cellars
Saranac Public House
Spoke 'N Sport
The North Face
November Partner Anniversaries
Dennis McLaughlin & Associates, P.S.
Best Western PLUS City Center
Spokane Public Facilities District
City of Spokane Golf Courses
Providence Holy Family Hospital
City of Liberty Lake
Frank's Diner - North
Roberts Mansion Inn & Events
The Glover Mansion
Beacon Hill Catering and Events
Birch Glen Gifts at Northern Quest Resort & Casino
Cravings at Northern Quest Resort & Casino
Fatburger at Northern Quest Resort & Casino
HAV Western Wear
La Rive Spa
Marketplace at Northern Quest Resort & Casino
Masselow's Steakhouse at Northern Quest Resort & Casino
The Deli at Northern Quest Resort & Casino
The Lounge at Masselow's
Coeur d'Alene Convention & Visitor Bureau
Fire Artisan Pizza
HAV Famous Texas Boots
The Melting Pot of Spokane