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Visit Spokane Today!
Contact: Tim Robinson
Director of Communications and Public Relations
O: 509.742.9373
C: 509.993.9824
President's Perspective

Cheryl-HeadshotIt's that time of year when the daylight is beginning to last longer and we get a hint that spring is just around the corner - do you feel the energy from the coming of spring?  Here at Visit Spokane we do!  We are also creating energy and drawing attention to Spokane and I thought you'd like a quick update on some of our new initiatives launching in the coming weeks.

Of course the Spokane Convention Center expansion and new hotel development are key opportunities to promote "what's new" to meeting and event planners. We're exhibiting at more trade shows, conducting more sales missions and advertising in more meetings trade publications than ever before. We have expanded our marketing and sales efforts to gain national attention that will help meeting planners and leisure travelers become aware of Spokane. We will have advertising placements in the Wall Street Journal travel insert, in Times Square (New York) as part of the Good Morning America electronic billboard programming and in the Toronto Star, USA Today Travel Guide and the Food & Travel Magazine. And for those of you who expressed that you missed our television advertising last year we are introducing a bigger campaign this year which includes television to reach the Canadian and Central Washington markets.  

Leveraging resources, building a great impact together and catching the attention of an expanded audience is even stronger with your participation. What are your marketing initiatives? Can Visit Spokane help?  Keep us in the loop about what is new, where you are advertising, key audiences you'd like to reach and opportunities that you'd like to explore with us.  Let's sustain the positive energy about Spokane and capture more visitors, meetings and visitor spending!

Cheryl Kilday
President & CEO

Samples, Sweets and Spirits Tour

SavorSpokane-LogoHop aboard to get the lowdown on your town. On March 26, Visit Spokane and Savor Spokane are offering a combination bus/walking tour of some of the culinary highlights of the community. We'll be taking 52 people on a three hour tour of some of the region's best sweet-and-savory spots. The 2-5pm excursion, which costs $15 per person, is designed to let members of the hospitality industry, as well as members of the business community in general, learn more about the assets that interest our customers. Consider it an intensive, direct introduction to the tools you can use for customer success. You'll meet key players. You'll taste delicious treats. Space is limited, reserve your spot today! For more information, contact Gina Campbell, Visit Spokane Director of Industry Relations and Training, at

WA Legislature Passes Tourism Bill

Last week, the Washington State Senate passed Substitute House Bill 2229 to support study of long-term tourism funding legislation in the next session. The bill, which has been vigorously promoted by the Washington Tourism Alliance (WTA) and the statewide tourism industry, now goes to Governor Jay Inslee for signature. If signed by the governor, which is expected, the bill will recognize a structure, level of funding and governance for a private, non-profit marketing program for the state. The bill also directs state agencies to work with the WTA to create a collection methodology for long-term tourism marketing funds. To learn more about WTA, click here.

Visit Spokane, Real Time Concierge

Visit Spokane was recently named in Skift's article, "The 11 Tourism Boards That Use Twitter Like a Real-Time Concierge ." The study looked at destination marketing organizations' (DMO) response time, tweets per day, ratio of tweets to replies and amount of followers on Twitter. Visit Spokane was the only destination of our size to be on the list and averaged a response time of less than two hours.

"It's great to have our social media efforts recognized and to be in the company of some really impressive DMOs like Explore Georgia, Visit Seattle and Visit Melbourne," said Peyton Scheller, Communications Coordinator at Visit Spokane.  "Ultimately, that's the main purpose of our Twitter account - to serve as a resource for people visiting Spokane. If we're not responding to questions and promoting what's happening in Spokane, then we're not doing our job. To me, this is validation for our efforts."

Click here to read the article.

Did You Know?

Jeremy-and-MarkDid you know Visit Spokane is working on a re-skin of our website? Learn about the details of the project from Design Director Jeremy Armes and Content Manager Mark Baker:

Can you give us the scoop on what the new design will look like?

We're working on a more visual design, with images laid out in a simple, grid-like format. We want our content to be as easy to use as possible for people who visit our site and have been keeping that in mind as we re-work the website.

Will there be new content on the website?
Oh, definitely. We are trying to move away from the listing format that exists on our website now and have more editorial content to provide visitors with the truest representation of what our region has to offer. So, if someone searches "Things to Do in Spokane" they will get more than just a list of businesses. They'll also be able to read about how to experience our region, which is much more enticing.

What does the new design mean for members?

Members will have more control of their listings and can add photos, videos, their own editorial content and more. The quality of content for member listings will be greatly enhanced, especially if the member takes advantage of being able to edit their own listing.

When will the new design be finished?
We are hoping to launch the new design by the end of March. Of course, building out content will always be a work in progress, as our region is always growing and expanding!

Where in the World

Leisure Sales Manager Charlotte Finnegan traveled to Phoenix, February 14-15, to call on local AAA offices and attend the Phoenix Golf Fest to talk about Spokane as a destination. She was also in Seattle, February 28-March 2, at the Seattle Golf and Travel Show.

Karen Staples, Regional Director of National Accounts, attended the CESSE Mid-Winter CEO Meting where she networked with 70 CEOs. The CESSE Annual Meeting will be hosted in Spokane, July 15-17.

Karen Staples, Vice President of Sales and Services Keith Backsen and the Spokane Convention Center's Kelsey Soukup attended DMAI's Destination Foundation Dinner and Destination Showcase February 11-12 in Washington, D.C. and spoke with more than 70 Washington, D.C. based clients.

Regional Director of National Accounts Jim Cacabelos traveled to San Francisco with Jessica Deri from the Spokane Convention Center on February 3 and completed 11 sales calls.

February 4-6, Jim attended the RCMA Emerge Conference in Sacramento to promote conventions and meetings in the Spokane region.

Inland Northwest Tourism Awards
The 15th Annual Inland Northwest Tourism Awards are May 15, 3-5:30pm, at Martin Woldson Theater at The Fox . This awards show recognizes the Spokane region's tourism professionals that provide outstanding service and leadership. Click here for more information, or email Brooklyn Gibson at bgibson

Inland Northwest
ACE Team
Become a member of the Inland Northwest ACE Team ! A hospitality training program, ACE Team members attend a four hour class, two hours of which are dedicated to in-class training. The final two hours are more experiential and will take you on a guided tour to see the Spokane area through the eyes of a visitor. Register for upcoming classes here.

New Partners

ISS Facility Services
Northern Adventure Tours
Outdoor Sports Products
Pacific Northwest
Golf and Wine Tours

Spokane Party Trolley
Renewing Partners

20+ Years
Certified Folder Display Service
DoubleTree by Hilton Spokane City Center
Eagles Ice-A-Rena
Group Coordinators
LCD Exposition Services
Northwestern Stage Lines
Perkins Restaurant & Bakery
Simply Northwest
Tomato Street
U.S. Bank of Spokane

15-19 Years
Casa de Oro
Laser Quest
Rockwood Clinic, P.S.
Silhouette Lights and Staging, Ltd.
Spokane Bed & Breakfast Association
Travelodge at the Convention Center
URM Food Service and URM Cash & Carry

10-14 Years
Alderwood RV Resort
Alpha Omega Tours & Charters, Inc
Charlie's Produce
Magnuson Hotels
No-Li Brewhouse
Nordstrom Rack
The Glover Mansion
The Pacific Northwest Inlander
The Warehouse Athletic Facility

5-9 Years
1899 House Bed & Breakfast
American Exploration & Mining Association
bloem flowers.chocolates.paperie
Colville Chamber of Commerce
Holiday Inn Express Hotel & Suites - Cheney
Howard Johnson Downtown
Italian Kitchen
Music & Event Services
The Lincoln Center
Travel Leaders

1-4 Years
Cedar Creek Resort Inc.
Connoisseur Concerts
Gibliano Brothers Dueling Pianos
Hells Canyon Visitor Bureau
Iron Goat Brewing
MacKenzie River Pizza, Grill & Pub
MacKenzie River Pizza, Grill & Pub - Downtown
MacKenzie River Pizza, Grill & Pub - South
MTR Western
Orlison Brewing Co.
Twigs Bistro and Martini Bar - Downtown
Twigs Bistro and Martini Bar - South Hill
Twigs Bistro and Martini Bar - Spokane Valley
Twigs Bistro and Martini Bar - Wandermere
Robert Karl Cellars
Spokane Realty Advisors
Spoke 'N Sport
SpringHill Suites by Marriott
The Art Coop
United Hillyard Antique Mall

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