Certified Hospitality Professional Training Program
A short, online training program facilitated by Visit Spokane, Be Spokane provides our local hospitality community with the knowledge and tools needed to enhance the visitor experience in the Lilac City.
Why Be Spokane?
- Expand your customer service knowledge
- Exceed visitor expectations
- Create the best visitor experience possible
By becoming members of the certified hospitality professional program your business will contribute to a great visitor culture and experience in greater Spokane!
What is Be Spokane?
The online course consists of four, eight-minute educational videos that clarifies and simplifies information about Spokane for visitors. Each video is followed by a short quiz. In less than an hour your staff will be prepared to create the best experience possible for visitors to your business. The program is free for Visit Spokane members and partners.
Interested? Fill out the form below to start the process!