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November 14, 2013 - News from Visit Spokane


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Visit Spokane Today!
Contact: Tim Robinson
Director of Communications & PR
O: 509.742.9373
C: 509.993.9824
President's Perspective

cheryl_mattedNovember is the time we often reflect on what we are thankful for.  Here in Spokane there are many reasons to be thankful.  We enjoy the scenic beauty of our surroundings, a diverse economy, a variety of visitor experiences to explore and a friendly community where people care about one another. Through my participation in professional associations, I have the privilege to hear how my colleagues around the country are challenged by their communities and elected officials who do not support tourism.  Here in Spokane and throughout our county, our communities value tourism.  What a difference that makes when we consider both challenges and opportunities facing our destination.

I am thankful for my co-workers and colleagues in the community who are passionate about the Spokane region and believe in the power of travel and the benefits resulting from visitor spending.  I am also thankful for the thoughtful perspective and oversight from our board of directors. I believe it makes me, and our organization, better.

My thanks to all of you who participate in, invest in, and support tourism initiatives here in Spokane County, as well as on the state, regional and national levels.  Sometimes we are so close to our situation that we fail to see our blessings.  Let's all take a moment, pause, and be thankful for what is truly Spokane. Near Nature. Near Perfect.

Cheryl Kilday
President & CEO

New Hires

Visit Spokane is pleased to welcome two new hires to our team, Kim Ritten and Jim Cacabelos! Most recently coming from Visit Jacksonville, Kim has a vast amount of expertise in sales and the tourism industry and will serve as Director of National Accounts in Chicago. Jim, Director of National Accounts in Seattle, has an extensive background in the CVB and meetings industry, and is a Certified Meeting Professional (CMP). We are excited to be expanding our sales department and welcome Kim and Jim to Visit Spokane.

Interested in joining the team? Check out our job listings.

Greeting Visitors at a New Kiosk!

VIC-kioskHave you seen our new visitor information kiosk in River Park Square? We love it! Opened on November 1, the kiosk serves as a central location in downtown Spokane for visitors to seek information, pick up a map and visitor guide and speak with one of our knowledgeable volunteers about all the great things to do in the Spokane region.

Inland NW ACE Team

Become a member of Visit Spokane's hospitality training program, the Inland NW ACE Team!  ACE Team members attend a four hour class, two hours of which are dedicated to in-class training. The final two hours are more experiential and will take you on a guided tour to see the Spokane area through the eyes of a visitor. Watch for class openings here or email Gina Campbell at

Where in the World

Director of Industry Relations & Training Gina Campbell attended the Association of Visitor Information Centers of Washington in Moses Lake, October 3-4, to exchange ideas and best practices with other visitor centers in Washington State. She also attended the American Society of Training and Development (ASTD) Certificate in Training class in Kirkland, October 9-11.

Did You Know?

The Spokane region gets some great props in the current issue of DRAFT Magazine, the nation's biggest beer-centric publication. Part of the process included input from Visit Spokane. Here's a quick Q&A to give you insight into what we do - something for all of us to keep in mind for future opportunities.

Q: Why did DRAFT call you?
A: To get info for an article they were working on about the Spokane craft beer scene. DRAFT interviewed us and we suggested several topics to focus on. We also hired a photographer to provide DRAFT with photos.

Q: How did you decide what to focus on?
A: Simple - whatever visitors would love, we shared with DRAFT. Not only did they produce a great two-page article, we established a rapport with the magazine's editor for future opportunities!

Q: What's the takeaway for Visit Spokane members?
A: Keep us in the loop! If you have news, let us know, and we'll do whatever we can to get the word out!
Membership Minute

Holiday Open House

December 3
SRBC Building (Corner of Post St. and Riverside Ave.)
3rd Floor
You're invited to our Holiday Open House! As always, our staff will be cooking up our favorite holiday treats to share with you. And, new this year, the party will be held in our own office space! It's free to attend, but we like to know how many people are coming, so please RSVP here.

New Partners

The Art Coop
More information

Connoisseur Concerts
More information

Destination Missoula
More information

Renewing Partners

20+ Years
Coffee Systems, Inc
Cyrus O'Leary's Pies
INB Performing Arts Center
NW GolfMaps
Quality Inn Valley Suites
Spokane Arena
Spokane Convention Center

15-19 Years
Inland Empire Tours

10-14 Years
Green Bluff Growers
No-Li Brewhouse
Suki Yaki Inn Japanese Restaurant

5-9 Years
Armed Forces & Aerospace Museum
Catered For You
Downriver Grill
Framework Meetings and Destinations
Jewelry Design Center
Madeleine's Cafe & Patisserie
Nordstrom Rack
Quality Inn & Suites at Liberty Lake
Rockin' B Ranch, Weddings & Events
Spokane International Film Festival

1-4 Years
BCi Creative
Cougar Crest Estate Winery
Fire Artisan Pizza
Halletts Chocolates
Halletts Chocolates and Coffee House
HAV Famous Texas Boots
MacKenzie River Pizza, Grill & Pub - South
Manito Tap House
Ritters Garden & Gift
Saranac Public House
Unleashed Online Media

About Us

We've got sunny skies (260 days of sun on average), no traffic congestion, uncrowded facilities and attractions, rounds of great golf that aren't outrageous in price, lift lines that actually move, and, best of all, really nice people. Come see us.

Thank you to our Legacy Partner:
Kalispel Tribe of Indians and Northern Quest Resort & Casino

And to our Diamond Partners:
The Davenport Hotel and Tower, DoubleTree Hotel by Hilton Spokane City Center, Red Lion Hotel Corporation, Spokane Airports and Washington Trust Bank.

And to our Civic Partners:
City of Airway Heights, City of Liberty Lake, City of Spokane, City of Spokane Valley, Spokane County and Spokane Public Facilities District.

Copyright © 2012, All Rights Reserved. CVB Update is a publication of the Spokane Regional Convention and Visitors Bureau, 509.624.1341 or 888.SPOKANE.

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